If we make an error, we will process returns or exchanges and cover the cost of shipping if you contact us within 14 days of receipt.
If you make an error, we will process returns or exchanges, but you will cover the cost of shipping back to us, and then back to you. Your return credit will include tax, but will be less the cost of shipping to you (both ways). You must contact us within 14 days of receipt.
Refunds/exchanges will only be made if the bandana is still in new condition.
Sizing
There is a size chart in the photos for each product. Ferry, a 60 pound golden retriever with an 18 inch neck, wears a large. Ipanema is 66 pounds, a 19 inch neck, and extra fluff - she can wear both large and extra large. Most fluffy boy goldens will prefer an extra large.
Please measure your pup's neck before ordering. These bandanas have some stretch, but if you are close to the next size or have a fluffy pup, we suggest ordering the next size up. It's less obvious that the bandana is too big, and much more obvious when it is too small.
Performance fabric bandanas, what's the catch? The bandanas thrive when you machine or hand wash with cold water and lay flat to dry. While the colors are very resistant to fading compared to cotton fabrics, you may run into issues if you iron or dry clean, use harsh detergents or bleach, or leave the bandanas drying in the sun and don't rinse out chlorine.